Auto Repair in San Ramon, CA

May 2010 - I was very impressed from all the reviews I read. I decided to make a call and talked to Jeff . Jeff is very professional and patient in explaining all my questions. Eventhough I called at the closing time, he still answered the phone and offered to look and find out info on my car. His professional dealing with customers made me choose his place for my first service. I have gone thru many websites searching for the services that I am looking for and finally found the Valley Import Center. This is the place that from now on, I will come for my car serviced. Thank you Jeff for the excellent services.

The staff is super. Timely communication and super service.

We have been very happy customers of Valley Import Center for over 22 years. Their service is excellent, the people are friendly and they even wash your car when you bring it in for service.

Great work, and thanks for washing my car.

I'd been trying to get my car into SRVIC for many, many months. I finally found the time in my own schedule to do so, and it was well worth the wait. I had recently been quoted an estimate for recommended repairs by a certain other local "Big" company - which totaled close to $1400. So fearing the worst, I was happy (thrilled!) to hear instead that SRVIC's initial estimate would barely equal half that! (And the final-final price I paid ended up even lower.) The shuttle service and a washed car at pick-up were just icing on the cake. Honesty, trust, value, "customer-first" service ... they absolutely lived up to the reputation I'd read about online ... and have now earned our business (for both our vehicles) forever. Thanks guys.

Absolutely satisfied with service. Courteous and efficient! Needed to have repair immediately fixed and they were able to have it done within the hour that they promised.. saved my life! Wish I knew about them a long time ago!!!!

Everyone is very nice and welcoming.

i've been going to srvic for many years. the service has always been excellent, and i never feel like you recommend unnecessary services.

I have been taking my cars to San Ramon Valley Import Center for many years. I have also called them on numerous occasions just to get advice on the phone and they have always been very considerate in helping me in every way possible. I trust this company and I know they provide excellent service, they will present all my options, I will get the best price available and they are doing what is best for me and my vehicle.

I've been a customer for years. They alawys get it fixed right the first time, charge a fair price, and go out of their way to pamper their customers.