Auto Repair in San Ramon, CA

Valley Import Center values customer satisfaction and their reputation. They are honest with the diagnosis of what your car needs not what they can make the most money. They explain complex issues about your car in a simple way the customer can understand.. . The auto technicians continually update their knowledge of auto technology and equipment. They live it up their reputation and have loyal customers who can trust their work.

Your team is wonderful. Rob blows me away with the knowledge he has about cars. The guys always take the time to explain what theyve found and options for a repair. Ive been with this group for 15+ years and have had nothing but great advice and service. Thanks guys.Bill

Great service and great people!

I was quite pleased with my two experiences with San Ramon Valley Import. I have taken both my cars (BMWs) there for unexpected repairs.

always good service

Efficient, good explanation of problem

I recently took my 2018 Honda Odyssey to Valley Import Center after noticing some unusual vibrations through the gas pedal and steering wheel. The car also felt like it was in the wrong gear when driving at slower speeds. Rob, the owner of the business, took the car for a test drive and then did a thorough inspection. He quickly identified the issue – two faulty engine mounts were the cause of all the trouble. After the engine mounts were replaced, my Odyssey felt like new again! The team at Valley Import Center was professional, knowledgeable, and efficient. I truly appreciate the time they took to diagnose the problem and fix it right.

Mark and Rob provide the highest level of customer service. We have been bringing our cars to Valley Import Center for years and have never had an issue. I highly recommend this service.

Mixed reviews, took car in for intermittent problem with power locks, they replaced actuator, charged $600.00 to fix. Took car home and still had problems. They did not resolve the problem and was not willing to resolve the problem without additional cost. Bottom line was charged $ 600, and problem not resolved. Not sure if I will return?

Prompt, personable and professional. the work was performed with total satisfaction.