Valley Import Center
This was my first experience with San Ramon Valley Import Center (SRVIC). The "Check Engine" light had came on a few days before I needed to have my vehicle smog tested. I wanted to avoid going to the dealer so I didn't have to listen to a litany of other maintenance items the vehicle may or may not need. I decided to use an independent shop, and chose SRVIC due to their AAA rating and customer feedback. My decision was rewarded with a level of customer service I have never experienced with automotive repair in my 55 plus years of automobile ownership. They found a serious problem while diagnosing the "Check Engine" light problem and explained what the repair entailed and provided an accurate cost estimate. The repair took a bit longer than anticipated, but I was informed every day or so of the progress and the expected completion date. I am very satisfied with the end result. I had not realized how much the vehicle's performance had deteriorated until I drove it home after I picked it up. In addition to the major repair SRVIC made to the the vehicle they also corrected the emissions problem and the vehicle passed its smog test too. I would recommend SRVIC to anyone looking for a high quality, honest repair facility.
Thank you Steve for your review and for the opportunity to service your vehicle.
- Valley Import Center