Auto Repair in San Ramon, CA

Excellent and courteous service. I have complaints about everything that was done to my car.

I had a series of dead battery problems, but was told by AAA that the battery was good. SRVI did a complete check for me, found that it was indeed a problem with the battery and replaced it quickly. Everything was explained to me completely

Thorough inspection. Saved big money by replacing ceramic pads and resurfacing rotors, rather than simply selling new rotors. Friendly, knowledgeable, outstanding communication. Rotated tires for free, since they were off for inspection anyway. Just ask.

Ed was very courteous and informative. He explained everything thoroughly and was very good at communicating along the way. I will always bring my BMW to Valley Import rather than a dealership.

friendly, professional, knowledgeable and timely.

First time customer and found your information on repairpal.com . Your price was right and the service was done on time. I will return for any regular maintenance on my vehicles and recommend your shop to others.

SRVIC gave me a comprehensive inspection for free (a $128 value). They did not suggest any extra maintenance to be performed because they said it's not due yet. To fix a problem with the A/C system, it's necessary for them to perform 2 diagnostic tests. Although the diagnostic tests required separate fees, the cost of the A/C repair was reasonable (less than $200).

We've taken several cars to SRVIC over the years. They are excellent at communicating the problems and any changes in repairs and scheduling. We appreciate their shuttle service. I always feel Jeff has a personal interest, besides business interest, in ensuring our experience is A+.

Fixed car on time, provided information as they developed tests so I could understand my choices. Timely, friendly service. I regularly recommend them to others.

Excellent service as always. Valley is quick and worry free. Thanks again Don W