Auto Repair in San Ramon, CA

I called in for a headlight that needed fixing asap. Ed was great over the phone and fixed it quickly without even charging me labor. This was much appreciated because my old car's headlight area needed some work to jam open. Great service and great rates. San Ramon is lucky to have Valley.

I began taking my vehicle to SRVIC about a year ago, and have come to regard all the staff as more like family, than your typical auto garage business. I sincerely believe that they care for your vehicle, not just "sell" a service product. And I look forward to getting the personal updates in the mail from the guys as well. Keep up the great work!! I highly reccomend this place to anyone who is looking for honesty and great customer care!

My husband and I always receive excellent care, advice, and timely estimates of problems/costs on all of our cars. We have been using San Ramon Valley Import for over 11 years.

Service was excellent; Jeff was polite, professional, friendly and informed; other than the incorrect part being sent, service was timely.

I've been coming to Valley Import Center for years and years. One thing I have learned is you get what you pay for. When it comes to my vehicles, I want to make sure the work is done properly and I'll be safe out on the road. That's why I appreciate the extra time they take at Valley Import Center to check out my car and make sure nothing is wrong with it. Sure, it takes a little extra time to perform that check. So it's realistic that the prices for normal maintenance might be little higher. For me it's simple, you get a little more for your money. And I don't skimp on my safety. Making an appointment is easy. I always do it online. I usually get a reply within a few hours confirming my appointment. They make getting your car serviced as painless as possible. Will I be back? Heck yeah.

I've been coming to Valley Import Center for years and years. One thing I have learned is you get what you pay for. When it comes to my vehicles, I want to make sure the work is done properly and I'll be safe out on the road. That's why I appreciate the extra time they take at Valley Import Center to check out my car and make sure nothing is wrong with it. Sure, it takes a little extra time to perform that check. So it's realistic that the prices for normal maintenance might be little higher. For me it's simple, you get a little more for your money. And I don't skimp on my safety. Making an appointment is easy. I always do it online. I usually get a reply within a few hours confirming my appointment. They make getting your car serviced as painless as possible. Will I be back? Heck yeah.

I was very pleased with my first service. I have moved from the West Bay to Danville and I am establishing a local auto service for both of my cars. Your location is very convenient for me and I appreciate your professional service.

Great service, reasonable rates, convenient, and very professional staff. After researching the shop, I was already impressed with their credentials including the Diamond Certification. I bought in my 2004 BMW X5 to have an expensive part of the engine repaired. The cost was less than the E. Bay BMW dealer and the repair was completed right on time and the SUV is running great! So after the very positive first visit with San Ramon Valley Import Center, I brought in my second car, a 2009 Civic Hybrid, to have minor services done, when went very well, again. Then being very satisfied with the shop, I brought in my 3rd vehicle, a 1998 Toyota Sienna, to have a series of work done like rear shocks, side auto window, dashboard lights, dome lights etc. Everything was repaired at a very reasonable price and the van now runs much better than before. Any questions/concerns that I had before and after the repairs, were professionally answered and taken care of. This is a great auto repair shop. Not only can I get my vehicles repaired at a reasonable cost, they have a professional staff, courtesy shuttle, and a 2 year warranty that no other shops that I know of has. I have total satisfaction and peace of mind after bringing my vehicles here for repair!

I've been going here for years. Excellent shop, trustworthy and fair. MY 4Runner has 166k miles and is still going strong thanks to Valley Import!

This is the 2nd year that I brought my car Valley Import Center in San Ramon for an annual checkup and some major electronic repairs. A critical electronic component needed to be replaced but was not available until the end of the week. By the end of the week, I was informed to wait for another week as the component had not been shipped from Germany to the supplier in Concord yet. By the end of next week, the supplier still had not had the component yet. On the following week the component arrived and I got my car back. I was lucky not needing a car during those 2 weeks. I wished that I have had my car to drive while the part was being ordered (I don't know, may be it's just too much trouble for the shop to re-install the old component while the part was being ordered). My car was fixed to my satisfaction. There was no unnecessary repair or extra charge. The car was taken to a car wash before giving back to me. I lived in Danville about 7 miles away and was given a ride to my home after dropping my car and a ride from my home to pick up the car. It's very easy to make an appointment and the staff were courteous. The price was reasonable.