5
Valley Import Center

Took my car here for the first time and had a great experience. The service manager, Jeff, was very professional and did a great job having his team research, diagnose and fix my car's problem. Even after coming up with an initial diagnosis, they did further testing and found the real source of the problem without performing a needless repair. I was really pleased with the updates they provided regarding progress and how they set my expectations. Hopefully my future visits will go just like this one.

5
Valley Import Center

Easy to work with, mindful- and high quality all around - very customer focussed! Their recommendations for things to be done are valuable They are able to solve also complicated problems (like getting parts for 27 year old European car!) Would they not be there somebody would need to invent them! Juergen Habermeier

Thank you Juergen for your review and we have enjoyed keeping your vehicles on the road for many years

- Valley Import Center
4
Valley Import Center

I first brought my car in for a checkout of the brakes for a sqeaking sound at the front of the car that my dealership mechanic said they needed to investigate with microphones on the chassis to pinpoint! This noise had been going for several years before the pros at SRVIC quickly and accurately identified and fixed the problem. Since then, I have had several issues on my 10 year old vehicle repaired. I had planned on selling and getting a new car in the next year or so; with the care I've been getting, I have no plans for a new car as long as this one is serviced by SRVIC. Maybe I'll snag a spot on the 250,000 mile club!

Thank you Ivan for your review and for the opportunity to repair your Nissan.

- Valley Import Center
5
Valley Import Center

great shop to take your cars to. They work on many makes and models.

Thank you for your review

- Valley Import Center
5
Valley Import Center

I've been taking my cars there for 6 years and am very happy.

Thank you Chuck for your review and for allowing us to maintain your vehicles

- Valley Import Center
5
Valley Import Center

Excellent service. . . as always! Great service!

Thank you for your review

- Valley Import Center
5
Valley Import Center

Excellent staff, excellent communication about what work is being done on your car, great work, transportation provided to/from the shop available if needed.

Thank you Bill for your review and allowing us to take care of your Camry

- Valley Import Center
5
Valley Import Center

I've been a long-time customer of SRVIC and refer customers to the shop all the time. Why? Because not only are they honest and thorough in their work, they are extremely friendly and I feel the price is right for maintaining the vehicles that I depend on to get me where I need to go safely all the time! I depend on my car...I depend on SRVIC!

Thank you Carolyn for your review and for allowing us to maintain your vehicles

- Valley Import Center
4
Valley Import Center

I've been going to SR Valley Import for a few years and I feel they are trustworthy. They always do a good job and never sell me on what I don't need. Plus, I like the to/from car service so I can get to where I need to be.

Thank you for your review.

- Valley Import Center
5
Valley Import Center

As usual we are very satisfied with the service. It's gets done in a timely fashion and they are very courteous! John

Thank you for your review

- Valley Import Center
San Ramon Valley Import Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Valley Import Center (925) 838-0991 if you have any issues in accessing any area of our website.