Auto Repair in San Ramon, CA

Went to get my Oil Change, Filter Replaced plus Alignment for my SLK. Jeff was awesome! He gave me a new customer discount, plus an additional 10% off, and I paid way less then what I've been normally charged at Import Doctors. But then when I pull out, all of a sudden my window doesn't want to roll up. So I went back to Jeff and he fixed it for free. It seems it was just a coincidence that my window started having problems as well. I noticed my Coolant light was showing and Jeff fixed the issue without a problem (Something that Import Doctors had supposedly fixed). The pick-up and drop-off service was awesome too. Very nice driver/mechanic! It's hard to find a shop that's honest and doesn't try to sell you what you don't need. Jeff and his team are the exact opposite of others out there that give good mechanics/shops a bad name. I would highly recommend this shop. 100% Quality Work, Very Honest and best priced!

Went to get my Oil Change, Filter Replaced plus Alignment for my SLK. Jeff was awesome! He gave me a new customer discount, plus an additional 10% off, and I paid way less then what I've been normally charged at Import Doctors. But then when I pull out, all of a sudden my window doesn't want to roll up. So I went back to Jeff and he fixed it for free. It seems it was just a coincidence that my window started having problems as well. I noticed my Coolant light was showing and Jeff fixed the issue without a problem (Something that Import Doctors had supposedly fixed). The pick-up and drop-off service was awesome too. Very nice driver/mechanic! It's hard to find a shop that's honest and doesn't try to sell you what you don't need. Jeff and his team are the exact opposite of others out there that give good mechanics/shops a bad name. I would highly recommend this shop. 100% Quality Work, Very Honest and best priced!

We found San Ramon Valley Import online and based on the good reviews we decided to give them a try. I had a bad experience with another local mechanic in San Ramon so I was uneasy. They worked on our 2006 Toyota Prius and from the beginning, Jeff kept us informed and gave us a break down of what they were doing. Not once did I feel like he was trying to "over sell" us on something that wasn't needed. He was honest and up front and this is truly something you just don't get from many mechanics or car dealers for that matter. Honesty and great customer service is what I hoped for and was pleasantly surprised to actually get it. We found our new local mechanic at San Ramon Valley Import Center!

I have been a loyal San Ramon Valley Import Center customer for more than two decades. I have always been treated exceptionally well and I feel they have always been honest with my car's assessment. They truly are the best auto repair shop in the area.

Professional and honest , this was my second visit and my only complaint is I didn't know about these guys sooner!!!! I had my car towed here 2 mos ago by recommendation of the truck driver. Triple A recommended a different shop and when I spoke with the manager (owner) before leaving my car there, i knew i would not do business with him so we left, After one more attempt, we pulled into import auto and I spoke with Jeff. Well. End of story. It's the integrity and follow through. Ok?? Lucky me. Lucky car. We are so happy!

Professional and honest , this was my second visit and my only complaint is I didn't know about these guys sooner!!!! I had my car towed here 2 mos ago by recommendation of the truck driver. Triple A recommended a different shop and when I spoke with the manager (owner) before leaving my car there, i knew i would not do business with him so we left, After one more attempt, we pulled into import auto and I spoke with Jeff. Well. End of story. It's the integrity and follow through. Ok?? Lucky me. Lucky car. We are so happy!

Valley import center services 4 cars for our family - they provide excellent service and are priced competitively. Honest, detailed the best!

Been a customer for 25 years! As usual, my experience was excellent! Thank you Jeff and all the members of the "Valley" team. See you in a few months.

All of my interactions with San Ramon Valley Import Center have been incredibly positive. You have wonderful employees and you are running a great business. I am very glad to have found you.

Needed service for my car. From the first call, they were friendly, knowledgable and reasonable in their pricing. Thank goodness for the convenient and PROMPT drop off and pick up! Surprise! The price for the service was just as they'd quoted. No tacking on of additional costs for additional procedures. They informed me about keeping an eye on two specific items for the future and placed a handy reminder sticker in my window (love it!). Found a great place to service my car, have already told two people about this business!