Auto Repair in San Ramon, CA

I have had two experiences with these guys. The first was I had taken our family Sequoia here before a long road trip from California to Louisiana. I told them "let me know what it needs before I load my family into this thing and drive for 4500 miles". When I got a call back they said "you could use an oil change and in another 10K miles some new back brakes." So they basically had a blank check and could have tacked on a bunch of work that didn't need to be done. But they didn't because thats not how these guys work. Second was I took my mother in Forrester there to get a rough idle worked out. I can't confirm it but I think they worked on it far longer than they charged me for. They got it worked out and charged me what we both thought was a very fair price. They are really accommodating and always seem to get the job done in an honest way.

2nd time we brought our Q7 in and appreciate the fair pricing and quality of work performed. Jeff and the team really work hard to exceed expectations.

I just had service there yesterday, they did extremely well.

The best about San Ramon Valley Service Center is the convenience of dropping off and picking up your vehicle.

I took my car in yesterday. In and out in a jiff and at a low cost. They are always friendly. The guys even listened to my woes (whining) about several appliances going out at once. Went in today again. 95000 mile check and a new windshield done in the same day. AND the cost didn't break the bank. They are always courteous and I never feel the "smarminess" I felt at the dealer maintenance site. I have a Prius, so guess which dealer.

These guys are great! I know absolutely nothing about cars so calling around being a female with a newer vehicle is intimidating because I never know how much to expect repairs to be. The dealer said my vehicle wouldn't even be able to get diagnosed for atleast 2 weeks. These guys were available the next business day. They were open early so I could drop off my vehicle before work & provided transportation. I'm definitely taking my car back there if ever I have any other issues & I'm telling everyone I know who has vehicle issues to take their vehicles there as well. Thanks to Jeff, Gavin & the whole crew! I owe you guys like cupcakes or something!

I love bringing my Element to San Ramon Valley Import! They explain what's going on with my car in very easy to understand terms. Excellent customer service too! I could go on and on about how great these guys are.

I have been a customer at SRVIC for a few years now, and everybody there treats you more like a family friend than a casual customer. I look forward to receiving the newsletters that update you on the goings-on with staff and their families. I think this builds bonds within the community of San Ramon, and one of the reasons I love living here! Service is always done with the utmost professionalism and care! Looking forward to a long relationship with these people...

Been going here for years. Always accommodating, always upfront about price of repairs and, above else, never felt like I was getting the run around. A definite recommendation for auto repair.

Jeff got me in on a short notice and that was appreciated . Stuck to the estimate with no hassles and no complaints. Already have a few friend that use Valley Import and I have and will continue to recommend them.